This Privacy Policy describes how Artisanwylight collects, uses, and protects your personal information when you use our event styling and party design services. We are committed to protecting your privacy and ensuring the security of your personal data.
We collect information that you provide directly to us, including your name, email address, phone number, postal address, and event details when you contact us, request a quote, or engage our services. This may include information about your event date, venue, guest count, preferences, and any special requirements.
We may also collect information automatically when you visit our website, including your IP address, browser type, device information, and usage patterns through cookies and similar tracking technologies.
If you make a payment for our services, we collect payment information through secure third-party payment processors. We do not store your full credit card details on our servers.
We use the information we collect to communicate with you about your event, provide our styling services, respond to your inquiries, process payments, and improve our services. This includes sending you quotes, confirming bookings, coordinating event details, and following up after your event.
We may use your information to send you marketing communications about our services, special offers, or event styling tips, but only if you have consented to receive such communications. You can opt out of marketing communications at any time.
We use aggregated and anonymized data for analytical purposes to understand how our website is used and to improve our services and user experience.
Your personal information is stored securely using industry-standard security measures. We use encrypted connections for data transmission and secure servers for data storage. Access to your personal information is restricted to authorized personnel who need it to provide our services.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Event-related information is typically retained for a period of seven years for accounting and legal purposes.
While we implement appropriate security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, such as payment processors, email service providers, and cloud storage providers, but only to the extent necessary to provide our services.
We may share information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our clients or others.
In the event of a business transfer, such as a merger or acquisition, your information may be transferred to the new business entity, subject to the same privacy protections.
You have the right to access, update, correct, or delete your personal information at any time. You can request a copy of the personal information we hold about you, and you can request that we correct any inaccuracies.
You have the right to object to the processing of your personal information for certain purposes, such as direct marketing. You can withdraw your consent for data processing at any time, though this may affect our ability to provide certain services.
To exercise these rights, please contact us using the information provided on our contact page. We will respond to your request within a reasonable timeframe and in accordance with applicable privacy laws.
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality.
You can control cookies through your browser settings. Most browsers allow you to refuse or accept cookies, and to delete cookies that have already been set. Please note that disabling cookies may affect the functionality of our website.
For more detailed information about our use of cookies, please see our Cookie Policy.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
If you are located outside Australia, please note that we may transfer your information to and process it in Australia or other countries. By using our services, you consent to the transfer of your information to these locations.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If we make material changes to this policy, we will notify you by email or through a prominent notice on our website before the changes take effect.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: info@artisanwylight.world
Phone: +61 2 9876 5432
Address: 123 Collins Street, Melbourne VIC 3000, Australia
Last updated: January 2025